Privacy Policy - VidLoop

1. Introduction

VidLoop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation service.

2. Information We Collect

2.1 Information You Provide

Account information (name, email address, password)
Payment information (processed securely via third-party payment processors)
Business information (website URL, brand assets, content preferences)
Content you upload (images, videos, text, brand materials)
Communications with us (support requests, feedback)

2.2 Information Collected Automatically

Device information (browser type, operating system)
Usage data (features used, videos generated, posting schedules)
Log data (IP address, access times, pages viewed)
Cookies and similar tracking technologies

3. How We Use Your Information

Provide, maintain, and improve our services
Generate AI-powered video content based on your preferences
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and support requests
Analyze usage patterns to improve user experience
Detect, prevent, and address technical issues or fraud

4. AI and Content Generation

Our AI systems analyze the content and information you provide to generate personalized video content. This includes:

Analyzing your website and brand materials to understand your brand voice
Processing uploaded assets to incorporate into generated videos
Learning from your preferences and feedback to improve content quality

Your content is processed securely and is not shared with other users. We may use aggregated, anonymized data to improve our AI models.

5. Sharing Your Information

We may share your information with:

Service Providers: Third parties that help us operate our service (hosting, payment processing, analytics)
Social Media Platforms: When you authorize us to post content on your behalf (TikTok, Instagram, YouTube)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at privacy@vidloop.io.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@vidloop.io